First, we must mention to call us right away if you are victim to a flood. We can not stress enough the need to start the restoration process as soon as possible. Leaving standing water or even parts of your home damp can give mold the opportunity to grow and spread, which can prolong the clean up process and cost you more in the long run. Bio Star has teams ready 24 hours a day, seven days a week to take your call or respond to your help requests. When you contact us, you can expect to speak to a specialist that will be compassionate and knowledgeable, and who can walk you through the next steps. Our goal is to give you peace of mind.

Inspection & Water Damage Assessment

Next, we will send one of our specialists out to—as you may have guessed—assess the damage. Hiring someone who is knowledgeable and experienced to take the first look and give you the “game plan” is crucial. If you begin the process of clean up and don’t do enough, you may spend more money ripping out work to fix what was previously missed. If more cleanup is done than is needed, then you will be spending more money. Either way, you will be spending more money, probably experiencing more stress, and nobody needs more stress! We have years of experience backed up, by happy clients—call us!

Water Removal/Water Extraction

After the damage has been assessed, next the water will need to be removed. Often vacuums and powerful pumps will remove the water without creating further damage.  It is always best to have a professional water damage restoration specialist remove the water, for not only do they have the tools to properly, effectively, and quickly remove the water, but they will also know how to do it safety. Depending on the event that caused the flooding, even if it was clean water from your tap, bacterial and other harmful substances can make their way into the water, causing the water to be a major threat to the health of those who would come in contact with it.

Stay tuned to read part two of our short blog series about water damage restoration and be sure to call Bio Star for all your water damage restoration services. We are here for you and truly want to help you get through this difficult time! Visit our website to learn more about our services and about us.