Dustin and his company went above and beyond to get my finished basement back in order after a power failure and a back up sump pump failure, I wouldn’t trust another company to handle such a matter !! Him and his whole team were on the scene in the matter of no time! We are super happy with the results! I 100% recommend him and his team!
Google
Luckily, because of one disaster, it prevented a far worst one thanks again, Dustin. We appreciate everything that you guys have done.
Google
When our cabin completely flooded biostar was recommended to us. From start to finish they did a phenomenal job. When we called them at 5 pm on a Friday they went up that night to get started and went above and beyond. They made several trips 2 hours away in the 10 degree weather. Our cabin was completely ruined. They removed, cleaned, and professionally packed everything up and we literally had to do nothing. Dustin was organized, knowledgable , and kept us informed in every step of process. Couldn’t be happier with biostar!!
Google
recently had the pleasure of interacting, and I must say, their customer service is truly exceptional! From the moment I reached out with an inquiry, I was greeted with warmth and professionalism that immediately set a positive tone. Dustin and the worker he sent was amazing
Google
I had an outstanding experience with Bio Star! Their team is professional, knowledgeable, and committed to excellence. From the moment I met with Dustin, I knew I had chosen the right company. Their attention to detail, customer service, and quality of work truly set them apart. I highly recommend Bio Star to anyone looking for top-tier service. I will definitely be returning for future needs!
Google
So glad we chose BioStar! Dustin and his team worked diligently to complete the job sooner than anticipated. Very knowledgeable and professional throughout every step!
Google
I highly recommend Bio Star Services. The kindness, professionalism and integrity shown speaks volumes. They truly care about the community.
Google
Dustin and his crew were so easy to work with. We had mold in several of our classrooms and his team stayed with it until the final test was passed. They even did things to help that were not in the contract. He went above and beyond to get us back up and running as quickly as possible. Easy five star decision.
Google
When our basement flooded we were so relieved with the same day response we received from BioStar. They came out and Dustin and his team were very thorough when explaining the process of what needed to be done. They are a honest and trustworthy company you can feel comfortable with.
Google
Dustin and his team with his wife included were all amazing to work with!
After our basement had flooded with sewage Bio Star helped us with the mitigation and sanitation. Everyone was very knowledgeable and executed the entire process in such a timely manner! They were even extremely helpful with the insurance portion and helped guide us there. Highly recommend them!!!
Google
This company have been fantastic to my husband and I. They came out very quickly after calling them when our basement flooded over the bottom couple of steps. The communication was excellent, I never had to leave a voicemail or wait for a call back. Everything was explained well and the service was excellent. They also helped guide us through working with our insurance company and when we found out it wasn’t covered they helped set us up with a financial option to get it covered at an excellent price. Would definitely recommend to all of our friends family and neighbors
Google
I reached out to Dustin for help with mold in our bathroom and he was so knowledgeable on the best way to handle it. Very friendly and quick response times! Highly recommend!
Google
Good job nice to work with very professional
Google
Great experience! Dustin responded very quickly and honestly. They came out to my home the next day. They were very thorough, honest, and gave great advice on a suspected mold problem. Thanks again and I highly recommend their service.
Google
My experience with bio star was amazing. They are quick to answer all your questions. By far the most knowledgeable company.
Google
Super appreciative of Biostar. Had a flood late at night and they came out quickly and made sure to take care of me all throughout the week. Thank you to Dustin, Michael, and Mataeo for taking care of my home
Google
Bio Star did an amazing job!!! I had a pipe that froze and bursted causing water damage in my basement. I called Bio Star and they were to my house within an hour to assess the damage. Dustin and his team were very knowledgeable and professional. They explained the process in detail and provided me with a detailed breakdown of the damage and cost to cure. I was extremely impressed with the entire process! Dustin and his teams communication was amazing! Answered all of my calls and questions! They showed up everyday until the job was completed. They worked with my insurance company through the whole approval process to make sure they had what they needed. I would highly recommended Bio Star!! Thanks again for a great experience through a stressful time!!!
Google
Bio-Star Services is the company you should call. They are reliable, knowledgeable, well-equipped, and most of all trustworthy. The owner and his staff are people who truly care and they make the client feel like they are their top priority when using their services. I promise you that this company is the one you should hire.
Google
My experience with Biostar was amazing. They arrived shortly after called on a Sunday night after a sump pump failure. They were extremely helpful and knowledgeable about all aspects of cleaning drying and preventing mold growth. Their demo crew was very clean and neat laid out drop cloths covered vents and their boots to help minimize the spreading of dust and water. They were also careful of material removal not to hit or damage walls. They were very knowledgeable and helpful with navigating me through my insurance claim and making it as easy as possible. I would highly recommend them to anyone who needs emergency services. Thank you Biostar!!!
Google
We spotted signs of mold in our basement due to a leaky shower and I reached out to Bio Star, a technician promptly came out, provided answers to all our concerns and thoroughly explained the options and testing process and what to expect, results were quickly received and explained in full. I was presented with options for our next steps. Bio Star reassured us that all our concerns would be addressed and I personally recommend them if you happen to find yourself needing these services! Peace of mind-priceless!
Google
Bio Star did a great job for us. They showed up quickly after our home flooded because of a faulty water line to the fridge. Thankfully, everything was handled quickly so there was not a lot of damage. Matteo was great at explaining all of the steps!
Google
The young men i worked with Dustin, Mataho, and Johnny, were very pleasant and helpful. I couldn't of chosen a better crew. They did everything and more. I highly recommend!
Google
Very prompt, thorough, and kind company. Would recommend to anyone curious about their services! Will use again if needed!
Google
Dustin responded to my initial call for removing my basement water from a malfunction in my sump pump. He went over throughly the process as to what needed to be done! Matao and Johnny came to do moisture readings, removal of the carpet padding and the baseboards, set up fans and then came for three days to ensure things were drying properly before they departed from the job sight! Matao touched base with me each day to ensure me things were drying according to their timeline!
Thank you Bio star for your professionalism!
Pat Fredell satisfied customer!
Google
They were on time and did a great job with explaining the whole process. They were very knowledgeable about what to do and how to do it. I would definitely recommend using this company!
Google