Q: What does BioStar Restoration restore?
A: All types of restoration including fire, water, and biohazard damage. We can work on walls, floors, furniture, and even auto upholstery.
Q: How long has your company been in operation?
A: We were formed in 2012, but our expert technicians have more than 25 years of experience in the field and bring that expertise to every job.
Q: Can I trust you with my equipment?
A: Absolutely. Your equipment is in the hands of a professional when you contact us, and we treat it as if it was our own.
Q: What type of equipment do you use?
A: We utilize the latest technology and tools to restore your property, including vacuums, HEPA air filter systems, cleansers, and more.
Q: How long will I have to wait after I call your team?
A: Not long. We pride ourselves on our 24/7 emergency response, and once that you contact us we will arrive at your property as soon as possible to help you.
Q: What if I have recurring issues with my damage?
A: We come back. Part of our service visit will include identifying the cause of any issues and making sure it’s not ongoing, then we handle the restoration.
Q: How will insurance repay for your services in Burton, MI?
A: This is dependent upon your insurance policy. But, we charge directly to the insurance companies so you avoid the initial hassle.
Q: How do I file insurance claims?
A: Again, we file with the insurance companies and bill them directly. You’ll need to have your info ready, but in terms of the billing we do that for you.